Privacy policy

Effective Date: July 1, 2025
Website: www.UnicornBazar.com
Email: contact.unicornbazar@gmail.com
Phone: +91 9875512407
Address: AD-121/7 Krishnapur Samar Sarani, P.S- Baguiati, P.O- Krishnapur Millan Bazar, Kolkata-700102
GST Number: 19EFAPS9927H1ZS
Trade License Number: 0917P08125284840

1. Introduction

Welcome to UnicornBazar.com. We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how UnicornBazar.com (referred to as “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website or make a purchase from us.

Please read this policy carefully to understand our practices regarding your information and how we treat it. By accessing or using our website, you agree to the terms of this Privacy Policy and consent to our collection, use, disclosure, and retention of your information as described.

2. Scope of This Policy

This Privacy Policy applies to:

  • Users and visitors of UnicornBazar.com

  • All services, including purchases of electronics and gadgets on our platform

  • Information collected online through our website, and offline through customer support or other interactions

This policy does not apply to third-party websites that may be linked from our platform.

3. Information We Collect

We collect both personally identifiable information (PII) and non-personal data. Here's how we categorize it:

a. Information You Provide Voluntarily

When you engage with our services, you may provide the following data:

  • Full Name

  • Shipping and Billing Address

  • Phone Number

  • Email Address

  • Payment Information (processed via secure third-party payment gateways)

  • Account Password (encrypted and not viewable by us)

  • Product Preferences, Queries, Feedback, and Reviews

b. Information Collected Automatically

When you visit our website, we automatically collect certain information via cookies, analytics tools, and server logs, such as:

  • Device Type and IP Address

  • Browser Type and Version

  • Operating System

  • Date and Time of Access

  • Pages Visited and Duration

  • Click-through behavior and referring URLs

c. Information from Third-Party Sources

We may obtain information from:

  • Social media platforms if you log in via Facebook, Google, or similar services

  • Affiliate marketing partners

  • Payment gateways (transaction status only)

4. How We Use Your Information

We use your information for a wide range of business purposes including:

a. Order Fulfillment and Delivery

  • Process payments

  • Deliver products

  • Notify you about shipping and delivery status

b. Customer Support

  • Respond to queries

  • Manage returns, refunds, or warranty claims

  • Provide assistance via live chat, email, or phone

c. Marketing and Communication

  • Send promotional offers, newsletters, or updates (you can opt-out at any time)

  • Personalize product recommendations based on your preferences

d. Legal and Regulatory Requirements

  • Maintain transaction records for tax and regulatory purposes

  • Cooperate with government authorities when required under law

e. Website Optimization

  • Enhance user experience

  • Analyze website performance using analytics tools (e.g., Google Analytics)

5. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties for marketing purposes. However, we may share your data in the following scenarios:

a. With Service Providers

  • Logistics and courier partners

  • Payment processing companies (e.g., Razorpay, Paytm)

  • Email and SMS delivery services

  • IT and website maintenance vendors

b. Legal and Regulatory Authorities

  • When required by law, such as in response to court orders, legal process, or audits

  • For fraud prevention, investigation, or enforcement of legal rights

c. Business Transfers

In the event of a merger, acquisition, sale of assets, or restructuring, your information may be transferred to a successor entity.

6. Cookies and Tracking Technologies

We use cookies, pixels, and JavaScript tags to collect user behavior and preference data. Cookies help:

  • Remember login details

  • Maintain shopping cart sessions

  • Deliver relevant advertisements

  • Track site performance and issues

You can control cookie settings in your browser. Disabling cookies may limit some features of our website.

7. Security of Your Data

We implement strict security protocols to protect your information:

  • SSL encryption across all pages

  • Encrypted storage of sensitive data

  • Role-based access controls for staff

  • Frequent malware and vulnerability scans

  • Secure third-party payment gateways

Despite our efforts, no system can be 100% secure. We encourage users to use strong passwords and log out after using public devices.

8. Your Rights and Choices

You have the following rights regarding your personal data:

a. Access and Correction

You may access or update your personal data via your account dashboard or by contacting us.

b. Data Portability

You may request an export of your personal information we have on file.

c. Deletion

You can request deletion of your account or data. Note that we may retain some information for compliance.

d. Opt-Out from Marketing

You may opt-out of promotional emails or SMS by clicking “Unsubscribe” or messaging us directly.

e. Cookies

You can choose to disable cookies from your browser settings.

To exercise these rights, please email us at: contact.unicornbazar@gmail.com

9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If we learn that a child has provided us with personal information, we will delete such data promptly.

10. Retention of Data

We retain your data only as long as it is necessary:

  • To fulfill your order and customer service requests

  • For legal and regulatory obligations (GST and tax records)

  • For fraud prevention and future customer verification

Inactive accounts and related personal data may be deleted after 24 months of inactivity.

11. Third-Party Links

Our website may contain links to external websites such as social media platforms, blogs, and partner services. These websites have their own privacy policies, and we are not responsible for their practices.

12. International Data Transfers

Although we operate in India, if you access our website from another country, your data may be transferred to and stored in servers located in India. By using our services, you consent to this transfer.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected with a new effective date and posted on this page.

Your continued use of the website after changes means that you accept the revised policy.

14. Contact Us

If you have questions, requests, or concerns related to this Privacy Policy, please contact us:

📍 Address: AD-121/7 Krishnapur Samar Sarani, P.S- Baguiati, P.O- Krishnapur Millan Bazar, Kolkata-700102
📧 Email: contact.unicornbazar@gmail.com
📞 Phone: +91 9875512407

15. Grievance Redressal Mechanism

In compliance with the IT Act 2000 and Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer:

 

16. Applicable Laws and Jurisdiction

This Privacy Policy and all disputes arising under it shall be governed by the laws of India, with exclusive jurisdiction at Kolkata, West Bengal.

17. Consent

By using our website, creating an account, or submitting any personal information, you:

  • Consent to the collection, use, storage, and disclosure of your information as outlined in this Privacy Policy

  • Confirm that you are at least 18 years old

  • Acknowledge that you have read and understood this policy

Thank you for trusting UnicornBazar.com. Your privacy and security are our top priorities.